IMPORTANT UPDATE

For the health and safety of our community, we have temporarily closed our Distribution Center until further notice. Shall you continue to shop, please note your shipment will go out once business resumes as normal, with the exception of Pre-order styles. Being that these items are not being shipped from our fulfillment center, you can still expect it to ship as stated on the product page. If you have any questions about whether a specific item will ship as stated, please send us an email. If you do decide to shop with us, we appreciate you and are grateful your support!

 

 SHIPPING POLICY

  • All orders with an original value over $150 require a signature.
  • If any item(s) in your order is on pre-order, your entire order will ship when the pre-ordered item(s) ships. 
  • Once your order is shipped, we will send a shipping confirmation with tracking number. It is your responsibility to track it, and contact the shipping company with delivery questions or issues.      
  • If package is unclaimed or shipped back to us because of non-delivery, shipping charges are non-refundable. 
  • We do not ship on Saturdays, Sundays, or holidays.

 

SHIPPING OPTIONS

STANDARD SHIPPING-

  • Please allow 1 to 2 business days to process your order before shipping. Our business days are Monday-Friday, excluding holidays. 
  • Shipped via USPS, and arrives approximately 3-5 Business Days after shipping. 
  • USPS Delivery times are not guaranteed. 

EXPEDITED SHIPPING- Shipped via FedEx. All FedEx Orders Require a Signature.  If no one will be available to sign for it, please go to the FEDEX website with your tracking number, and Manage Delivery options. Shipping to a PO Box, APO/FPO/DPO is not available via FEDEX.

FedEX Overnight-

  • Arrives Next Business Day after shipping.
  • Cutoff Time- 2 pm EST to ship out same day. (For example, if order is placed on a Friday by 2 pm EST, it will arrive on Monday, the next business day. Saturday is not considered a business day).

FedEX Overnight Saturday Delivery-

  • Cutoff Time- 2 pm EST on Friday to ship out same day. 
  • FedEX Overnight Saturday Delivery must be selected in order to receive on Saturday. 

FEDEX 2nd Day

  • Arrives 2 Business Days after shipping.
  • Cutoff Time- 2 pm EST to ship same day. (For example, if order is placed on a Friday by 2 pm EST, it will arrive on Tuesday, the 2nd business day. Saturday is not considered a business day.)   

 

    INTERNATIONAL SHIPPING

Please allow 1 to 2 business days to process your order before shipping. Our business days are Monday-Friday, excluding holidays. We do not ship Saturdays, Sundays, or holidays. 

  • Orders generally take 2-5 business days depending on location, but is not guaranteed.
  • If customer refuses to pay taxes or import duties and the package is returned to us, we are unable to refund the shipping costs back to you. 
  • All International orders require a signature. 
  • Once your order is shipped, we will send a shipping confirmation with tracking number. It is your responsibility to track it, and contact the shipping company with delivery questions or issues. 
  • Additional Fees (Taxes and Duties): All orders are shipped from the US. You may incur additional charges upon delivery, as Taxes and Duties collected for importing merchandise is not included in the shipping price. If any customs or import duties are due, you will be notified once the parcel reaches it's destination country. These charges must be paid by the recipient of the parcel. Unfortunately we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.