*IMPORTANT SHIPPING NOTICE

*DUE TO COVID-19, UPS IS EXPERIENCING DELAYS AND HAS SUSPENDED THEIR SERVICE GUARANTEE TO ALL LOCATIONS. SHIPPING COSTS FOR UPS AIR AND GROUND SHIPMENTS ARE NON-REFUNDABLE SHOULD YOUR PACKAGE BE DELAYED. 

 

 SHIPPING POLICY

  • All orders with an original value over $150 require a signature.
  • If any item(s) in your order is on pre-order, your entire order will ship when the pre-ordered item(s) ships.
  • Once your order is shipped, we will send a shipping confirmation with tracking number. It is your responsibility to track it, and contact the shipping company with delivery questions or issues.      
  • If package is unclaimed or shipped back to us because of non-delivery, shipping charges are non-refundable.
  • We do not ship on Saturdays, Sundays, or holidays.

 

US SHIPPING OPTIONS


USPS Priority Shipping- transit time approximately 3-5 Business Days after shipping. 

  • Delivery times are approximate and not guaranteed. 
  • Please allow 1 to 2 business days for us to process your order before shipping. Our business days are Monday-Friday, excluding holidays.

UPS Ground

*DUE TO COVID-19, UPS IS EXPERIENCING DELAYS AND HAS SUSPENDED THEIR SERVICE GUARANTEE TO ALL LOCATIONS. SHIPPING COSTS FOR UPS AIR AND GROUND SHIPMENTS ARE NON-REFUNDABLE SHOULD YOUR PACKAGE BE DELAYED. 

  • UPS Ground Delivery times are approximate and not guaranteed.
  • Please allow 1 to 2 business days for us to process your order before shipping. Our business days are Monday-Friday, excluding holidays.

 

UPS EXPRESS SHIPPING-

*DUE TO COVID-19, UPS IS EXPERIENCING DELAYS AND HAS SUSPENDED THEIR SERVICE GUARANTEE TO ALL LOCATIONS. SHIPPING COSTS FOR UPS AIR AND GROUND SHIPMENTS ARE NON-REFUNDABLE SHOULD YOUR PACKAGE BE DELAYED.  

    • Orders ship out and are delivered on Weekdays Only. 
    • Orders must be placed by 11 am PST to ship out on the same day. If your order is placed after 11 am PST, it will ship out on the next business day.

UPS Overnight AirExpress Shipping is Not Guaranteed or Refundable. Arrives Next Business Day after shipping if no delay. Example: If your order ships on a Friday, you will receive on the next business day, which is the following Monday. 

UPS 2nd Day AirExpress Shipping is Not Guaranteed or Refundable. Arrives 2 Business Days after shipping if no delay. Example: If your order ships on a Thursday, you will receive on the 2nd business day, which is the following Monday. 

 

  INTERNATIONAL SHIPPING OPTIONS

Please allow 1 to 2 business days to process your order before shipping. Our business days are Monday-Friday, excluding holidays. We do not ship Saturdays, Sundays, or holidays. 

  • Orders generally take 2-5 business days after shipping, depending on location.
  • If customer refuses to pay taxes or import duties and the package is returned to us, we are unable to refund the shipping costs back to you. 
  • All International orders require a signature. 
  • Once your order is shipped, we will send a shipping confirmation with tracking number. It is your responsibility to track it, and contact the shipping company with delivery questions or issues. 
  • Additional Fees (Taxes and Duties): All orders are shipped from the US. You may incur additional charges upon delivery, as Taxes and Duties collected for importing merchandise is not included in the shipping price. If any customs or import duties are due, you will be notified once the parcel reaches it's destination country. These charges must be paid by the recipient of the parcel. Unfortunately we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.